Handbook home
Organisational Processes (ISYS90081)
Graduate courseworkPoints: 12.5On Campus (Parkville)
About this subject
- Overview
- Eligibility and requirements
- Assessment
- Dates and times
- Further information
- Timetable(opens in new window)
Contact information
Semester 1
Dr Wally Smith
Email: wsmith@unimelb.edu.au
Semester 2
Dr Wally Smith
Email: wsmith@unimelb.edu.au
Overview
Availability | Semester 1 Semester 2 |
---|---|
Fees | Look up fees |
Aims
Processes are central to the way IT serves business and organisations. This Foundation subject provides an introduction to the theory, analysis and design of processes. This supports course-level objectives of developing analytical skills to understand the complexity of real-world organisations. It contributes to the development of independent critical inquiry, analysis and reflection.
Indicative Content
At the theory level, the likely content is the fundamental concepts of processes and related management approaches: Total Quality Management, Six Sigma, Business Process Re-engineering, and Knowledge Management. At a skills level, the subject will develop proficiency in process modelling using Data Flow Diagrams (DFDs) and Workflow Models (WfMs). To produce elegant models with explicit assumptions is an important skill that will be learned. Students will also learn key principles for designing and applying efficient, effective and robust processes, including: triage, task elimination, parallelism, batch versus continuous, contact reduction, segregation of duties and control checks. The subject will include selective treatments of standard processes such as the Sale-Order Process, and of process-oriented technologies such as Enterprise Systems and workflow.
Intended learning outcomes
Intended Learning Outcomes (ILOs)
On completion of this subject the student is expected to:
- Understand the key concepts of processes, and understand the importance of processes for the way organisations work and the way they are designed.
- Understand significant historic and contemporary design approaches to organisational processes that underlie current thinking and practice in Information Systems: Total Quality Management, Six Sigma, Business Process Re-engineering, and Knowledge Management.
- Be able to analyse the processes of real-world organisations using Data Flow Diagrams (DFDs) and Workflow Models (WfMs), including the skill to interpret ambiguous situations and to produce elegant models with explicit assumptions.
- Be able to re-design the processes of organisations using established principles of efficiency and effectiveness, and to specify a new design using DFDs and WfMs.
Generic skills
On completion of this subject, students should have developed the following generic skills:
- Be able to undertake problem identification, formulation and solution
- The capacity for independent critical thought, rational inquiry and self-directed learning
- Team-work skills
- Oral and written presentation skills
Last updated: 3 November 2022
Eligibility and requirements
Prerequisites
None
Corequisites
None
Non-allowed subjects
None
Inherent requirements (core participation requirements)
The University of Melbourne is committed to providing students with reasonable adjustments to assessment and participation under the Disability Standards for Education (2005), and the Assessment and Results Policy (MPF1326). Students are expected to meet the core participation requirements for their course. These can be viewed under Entry and Participation Requirements for the course outlines in the Handbook.
Further details on how to seek academic adjustments can be found on the Student Equity and Disability Support website: http://services.unimelb.edu.au/student-equity/home
Last updated: 3 November 2022
Assessment
Additional details
- One group based analysis report including an individual component (15%) with 4-5 group members of approximately 2000 words supported by an oral presentation (5%) due mid-semester, requiring 20-25 hours of work per student. Intended Learning Outcomes (ILOs) 1, 2 and 3 are addressed in the group analysis report and the oral presentation.
- One group based design report (15%) with 4-5 group members of approximately 2000 words, supported by an oral presentation (5%) due at the end of semester, requiring 20-25 hours of work per student. ILOs 1, 2 and 4 are addressed in the group design report and the oral presentation.
- One written 2 hour closed book end of semester examination (60%). ILOs 1 to 4 are addressed in the examination.
Last updated: 3 November 2022
Dates & times
- Semester 1
Principal coordinator Wally Smith Mode of delivery On Campus (Parkville) Contact hours 36 hours, comprising of one 3 hour seminar per week Total time commitment 200 hours Teaching period 26 February 2018 to 27 May 2018 Last self-enrol date 9 March 2018 Census date 31 March 2018 Last date to withdraw without fail 4 May 2018 Assessment period ends 22 June 2018 Semester 1 contact information
Dr Wally Smith
Email: wsmith@unimelb.edu.au
- Semester 2
Principal coordinator Wally Smith Mode of delivery On Campus (Parkville) Contact hours 36 hours, comprising of one 3 hour seminar per week Total time commitment 200 hours Teaching period 23 July 2018 to 21 October 2018 Last self-enrol date 3 August 2018 Census date 31 August 2018 Last date to withdraw without fail 21 September 2018 Assessment period ends 16 November 2018 Semester 2 contact information
Dr Wally Smith
Email: wsmith@unimelb.edu.au
Time commitment details
200 hours
Last updated: 3 November 2022
Further information
- Texts
Prescribed texts
None - reading will be posted in the library's online repository
Recommended texts and other resources
The essential text for the subject is:
Dumas, M., La Rosa, M., Mendling, J. & Reijers, H. (2013) 'Fundamentals of Business Process Management', Springer: Berlin, Heidelberg.
- Subject notes
LEARNING AND TEACHING METHODS
The subject is delivered in 3 hour classes, with each class containing: a lecture on theoretical concepts; a lecture on an analysis or design technique; a tutorial style activity; an interactive debrief on the outcomes of the activity. Outside class, students will study theory and cases through reading and continuing conducting group work activities.
INDICATIVE KEY LEARNING RESOURCES
A reader of articles will be available in The University Bookshop. Cases and scenarios from real world organisations will be available in class.
CAREERS/INDUSTRY LINKS
This Foundation subject covers essential knowledge and skills for careers as IT analyst and IT consultant, particular in the context of enterprise-wide systems The situations investigated in class and in group work will be drawn from real industry cases.
- Related Handbook entries
This subject contributes to the following:
Type Name Course Master of Information Systems Major MIS Health Specialisation Major MIS Professional Specialisation - Available through the Community Access Program
About the Community Access Program (CAP)
This subject is available through the Community Access Program (also called Single Subject Studies) which allows you to enrol in single subjects offered by the University of Melbourne, without the commitment required to complete a whole degree.
Entry requirements including prerequisites may apply. Please refer to the CAP applications page for further information.
Additional information for this subject
Subject coordinator approval required
Last updated: 3 November 2022