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How do we adapt to new cultural settings and function effectively in situations characterized by cultural diversity? How do we orient ourselves to knowledge that accounts for cultural complexity? This subject addresses these questions by examining cultural intelligence. Cultural intelligence is concerned not only with producing social and institutional sustainability but the frameworks and practices which enable people to thrive in, belong to and enhance the communities in which they live and work. This subject will examine: management approaches to cultural intelligence, cultural complexity theory, everyday multiculturalism and cultural diversity planning, across a range of sites and case studies including the multi-ethnic workplace, the cross-cultural marketplace, social contract learning, cultural statistics, creative industries, social media and open source intelligence. Introducing the cultural dimensions of organisational strategy, governance and competency, students will learn how cultural intelligence can potentially mitigate cultural complexity.
Intended learning outcomes
On successful completion of this subject, students should be able to:
- Understand key theoretical and methodological issues in cultural intelligence studies;
- Evaluate academic and professional literature in the development and practice of cultural intelligence;
- Apply cultural intelligence theories to a range of case studies; and
- Develop the capacity for skills-set and translate cultural intelligence into programs and actions that promote the respect and understanding of diverse cultures.
Last updated: 29 October 2019