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Evaluating the User Experience (INFO90004)

Graduate courseworkPoints: 12.5On Campus (Parkville)

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Year of offer2019
Subject levelGraduate coursework
Subject codeINFO90004
Semester 1
FeesSubject EFTSL, Level, Discipline & Census Date

User Experience (UX) means the way we respond to technology, including our practical, intellectual, emotional and affective responses. UX is widely recognised as a major determinant of successful technology outcomes, and it provides the design inspiration behind some of the most successful innovations in digital technologies that define the present era. This subject concerns the methods and techniques that are used to identify what characterises UX and how you can recognise, measure and evaluate it in a variety of contexts. This entails a deep understanding of the psychological and social theories underlying UX, combined with practical knowledge of the various industry methods and tools currently in use. In terms of practice, an emphasis is placed on learning the skills needed to design, justify and conduct appropriate evaluations, and the interpretation of findings. In terms of theory, special emphasis is placed on how to identify and evaluate the various facets of UX, across a range of social and work-based settings, and across a range of technologies.

Intended learning outcomes

On successful completion of this subject, students should be able to:

  • Demonstrate (through practical assessment) the ability to choose from a broad range of technology evaluation methods in terms of their strengths and limits
  • Have an understanding of the different types of data for UX evaluation and how to interpret them, including field observations, interviews, automated use-logs, measurements of errors and efficacy
  • Be able to apply knowledge of the contemporary tools and environments (including those of the industry-standard usability-testing laboratory) for the purpose of evaluating interactive systems
  • Be able to interpret and analyse evaluation data to inform further design and development.

Eligibility and requirements


One of the following:

Code Name Teaching period Credit Points
COMP90041 Programming and Software Development
Semester 1
Semester 2
ISYS90026 Fundamentals of Information Systems
Semester 1
Semester 2

or entry into MC-IT 100 or 150 point programs



Non-allowed subjects


Recommended background knowledge

Students are expected to have basic proficiency in computing, and familiarity with interactive technologies.

Core participation requirements

The University of Melbourne is committed to providing students with reasonable adjustments to assessment and participation under the Disability Standards for Education (2005), and the Assessment and Results Policy (MPF1326). Students are expected to meet the core participation requirements for their course. These can be viewed under Entry and Participation Requirements for the course outlines in the Handbook.

Further details on how to seek academic adjustments can be found on the Student Equity and Disability Support website: http://services.unimelb.edu.au/student-equity/home


Additional details

Assignment 1 – Expert Review: Involves three parts (a) Heuristic evaluation (500-1000 words, due in week 3; (b) Cognitive walkthrough of a given interactive technology (3 tasks, 300 words each), due in week 5 (c) Critical reflection on the benefits and limitations of each technique (500 words), due in week 5. Templates will be provided for this assignment. Requires total of approximately 20 hours of work. Due in week 3 and week 5 (20%). Addressing Intended Learning Outcomes 2, 3 and 4.

Assignment 2 – Evaluation Report: Group project (3-4 students) to plan an evaluation, then collect and analyse data to evaluate the usability of a given interactive technology. Students are to submit a test plan in week 6, then present their evaluation methods and findings in a structured written report (4000 words) and group presentation (10 minutes) in Week 12, requiring approximately 50 hours of work per student. Due in week 12. (40%). Addressing ILO 1, 2, 3 and 4.

Assignment 3 – Take-home Exam: Individual assignment (2000 words) responding to supplied questions, requiring approximately 30 hours of work. Students will be expected to apply, review and contrast benefits/limitations of different (specified) evaluation methods. Questions will be supplied to students in class during week 12. Due first week of examination period. Week 14 (40%). Addressing ILO 1 and 2.

Dates & times

  • Semester 1
    Principal coordinatorMelissa Rogerson
    Mode of deliveryOn Campus — Parkville
    Contact hoursOne 2-hour lectures per week and one 1-hour tutorial in Weeks 2-12
    Total time commitment200 hours
    Teaching period 4 March 2019 to 2 June 2019
    Last self-enrol date15 March 2019
    Census date31 March 2019
    Last date to withdraw without fail10 May 2019
    Assessment period ends28 June 2019

    Semester 1 contact information

Time commitment details

200 hours

Further information

  • Texts

    Prescribed texts

    There are no specifically prescribed or recommended texts for this subject.

  • Available through the Community Access Program

    About the Community Access Program (CAP)

    This subject is available through the Community Access Program (also called Single Subject Studies) which allows you to enrol in single subjects offered by the University of Melbourne, without the commitment required to complete a whole degree.

    Entry requirements including prerequisites may apply. Please refer to the CAP applications page for further information.

  • Available to Study Abroad and/or Study Exchange Students

    This subject is available to students studying at the University from eligible overseas institutions on exchange and study abroad. Students are required to satisfy any listed requirements, such as pre- and co-requisites, for enrolment in the subject.

Last updated: 28 May 2019