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Operations management is concerned with producing goods and services effectively. Operations management is a core functional area within all organisations, critical to performance outcomes and competitiveness. This subject examines the link between strategy and operations for both manufacturing and service organisations. It covers broad issues such as strategy, quality, inventory systems, service levels, capacity and demand management. The course also considers some of the latest concepts such as virtual and e-operations, Supply Chain Management and Lean and Agile operations.
Intended learning outcomes
- Describe and analyse the role of the operations function in a business enterprise;
- Identify and evaluate some of the tasks, tools and underlying principles of modern operations management;
- Apply the tasks, tools and underlying principles of modern operations management to case studies in the manufacturing and service sectors.
High level of development: written communication; problem solving; application of theory to practice; interpretation and analysis; synthesis of data and other information; evaluation of data and other information.
Moderate level of development: collaborative learning; team work; statistical reasoning; critical thinking; accessing data and other information from a range of sources; receptiveness to alternative ideas.
Some level of development: oral communication; use of computer software.
Last updated: 5 August 2020