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Design Thinking (MGMT90223)

Graduate courseworkPoints: 12.5On Campus (Parkville)

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Year of offer2019
Subject levelGraduate coursework
Subject codeMGMT90223
Semester 1
FeesSubject EFTSL, Level, Discipline & Census Date

How do you solve a difficult problem? What if the problem is impossible to solve entirely because knowledge about it is incomplete, contradictory or changing. How do you arrive at a workable solution? What makes your solution the best and the most innovative? In this subject we address these questions by adopting a Design Thinking approach. Design Thinking is a powerful set of idea and techniques that encourages empathy and creativity to address 'wicked' problems. The subject begins by exploring the foundational characteristics of design thinking arising from the limitations of traditional approaches to problem solving. We highlight the significance of human-centred design principles to understand problem settings. We examine various forms of prototyping and their capacity to be generative of innovative solutions. We will also interrogate assumptions with critical discussions of relevant ideas. A significant proportion of the subject will be devoted to practicing design thinking techniques. Students will undertake a critical analysis of a problem setting and use design thinking principles to create, iterate and test an innovative solution.

Intended learning outcomes

On successful completion of this subject, students should be able to:

  • understand and explain the foundational principles of Design Thinking;
  • undertake a critical and empathetic analysis of a problem setting;
  • demonstrate skills in ideation;
  • discuss the relationship between human desires, organizational needs and design characteristics;
  • defend and justify design decisions;
  • develop comprehensive skills is customer-centric evaluation.

Generic skills

High level of development:

  • Develop problem-solving skills through tutorial exercises
  • Develop creative ways of solving unfamiliar problems, through the tutorial exercise series
  • Learn to adopt new ideas, from participation in the lecture program

Moderate level of development:

  • Think critically, and organise knowledge, from consideration of the lecture material
  • Plan effective work schedules, to meet the regular deadlines for submission of assessable work
  • Present an argument, by reflecting on those presented in the lecture series

Last updated: 9 April 2019