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Managing Quality Audits & Reviews in TE (MGMT90245)

Graduate courseworkPoints: 12.5Online

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Year of offer2019
Subject levelGraduate coursework
Subject codeMGMT90245
Term 2 - Online
FeesSubject EFTSL, Level, Discipline & Census Date

Internal and external quality audits and reviews are now ubiquitous in tertiary education. This subject equips students with knowledge and skills to understand, plan and manage quality audits and reviews in tertiary education for credible processes and productive outcomes. Current challenges and models for quality assurance and audit will be discussed but the main focus is on the practical aspects of managing audit and review activities to add value by improving organizational and academic effectiveness. Internal, related party and external audit models are explored, as the subject is designed to be relevant to both institutional managers and practitioners working in quality and related agencies.

Intended learning outcomes

On completion of this subject, students should be able to:

  • Appreciate the strengths and weaknesses of the growing convergence of 'traditional' models of quality audit and review in tertiary education and business models for organizational effectiveness;
  • Plan and design a quality audit or review activity for first-party (internal), second-party (related-party) and third-party (external) relationships in tertiary education;
  • Manage a credible independent quality audit process of a tertiary program or institution, including managing political and environmental elements; and
  • Apply their understanding to identify improvements to current systems and the implications of new developments for tertiary education quality audit and review.

Generic skills

On successful completion of this subject participants will be able to:

  • Distinguish and address the different types of relationships involved in various forms of quality audit and review;
  • Practice advanced analytical and critical thinking skills; understand and apply the skills of oral and written communication required of audit and review processes;
  • Identify and practice teamwork skills;
  • Apply skills in acquiring and analysing data for quality audit and review.

Eligibility and requirements





Non-allowed subjects


Recommended background knowledge

Experience in developing, undertaking or participating in some form of quality audit or review process (internal or external) in tertiary education; general knowledge of the participant’s national or regional external quality assurance systems.

Core participation requirements

The University of Melbourne is committed to providing students with reasonable adjustments to assessment and participation under the Disability Standards for Education (2005), and the Assessment and Results Policy (MPF1326). Students are expected to meet the core participation requirements for their course. These can be viewed under Entry and Participation Requirements for the course outlines in the Handbook.

Further details on how to seek academic adjustments can be found on the Student Equity and Disability Support website: http://services.unimelb.edu.au/student-equity/home



Written response to study analysis, to plan and design elements of an external quality review

  • 1500 words
Week 330%

Written assignment

  • 3500 words
End of term70%

Dates & times

  • Term 2 - Online
    CoordinatorGwilym Croucher
    Mode of deliveryOnline
    Contact hours24
    Total time commitment170 hours
    Pre teaching start date22 April 2019
    Pre teaching requirementsDuring the pre-teaching period, students should familiarise themselves with the online platform and may like to take the opportunity to read through preliminary information about the subject and the services and support that is available to them. Students are encouraged to use this time to also introduce themselves to peers and teaching staff and to learn about those they will be studying with throughout the term.
    Teaching period29 April 2019 to 23 June 2019
    Last self-enrol date23 April 2019
    Census date17 May 2019
    Last date to withdraw without fail 7 June 2019
    Assessment period ends30 June 2019

    Term 2 contact information

    Melbourne School of Professional and Continuing Education

    Email: continuing-education@unimelb.edu.au Phone: + 61 3 8344 0149 Monday to Friday 8am to 9pm AEST/AEDT. Weekends and University of Melbourne observed Public Holidays 10am to 5pm AEST/AEDT.

    Academic Contact: : Gwilym Croucher gscrou@unimelb.edu.au

Time commitment details

170 hours

Further information

Last updated: 21 September 2019