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Quality and Customer Driven Innovation (BUSA90528)
Graduate courseworkPoints: 12.5Not available in 2020
For information about the University’s phased return to campus and in-person activity in Winter and Semester 2, please refer to the on-campus subjects page.
Please refer to the LMS for up-to-date subject information, including assessment and participation requirements, for subjects being offered in 2020.
Overview
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Biotechnology enterprises are reliant on meeting strict quality guidelines governed by regulatory frameworks and in some cases legislation. All their products in addition to meeting stringent quality standards also need to meet customer needs to maintain the enterprises’ competitiveness. This subject will demonstrate how these two drivers can be integrated into an approach where quality products are produced meeting customer needs. The subject will cover a range of topics including design of products, customer driven innovation principles, prototyping from a customer perspective, relationship of prototype to commercial product, meeting regulatory and quality drivers in development and manufacturing. Six Sigma and lean product development and manufacturing will be considered in the context of customer driven innovation. The relevance of good manufacturing practices and validation to ensure manufacture of a consistent product meeting customer needs will also be covered. The options for the assessment-based learning include three different specialist areas of biotechnology – therapeutics, medical devices and food & agriculture. Students will receive expert support in these areas to engage in active learning in completing the assessment tasks.
Intended learning outcomes
On completion of this subject, students should be able to:
- Manage process of design of products to assess customer needs from ideation to prototyping
- Manage process of design of product to meet customer needs from prototyping to commercialisaton of products.
- Manage the interactions between market, technology and regulation in customer driven innovation
- Demonstrate an understanding of quality systems, six sigma and lean product development in customer driven innovation
Generic skills
- Graduates on successful completion of this subject will demonstrate: • ability to demonstrate advanced independent critical enquiry
- • a strong sense of intellectual integrity and the ethics of scholarship
- • have in-depth knowledge of their specialist discipline(s)
- • a high level of achievement in writing, project activities, problem-solving and communication
- • the ability to critically examine issues, synthesise and evaluate knowledge across a broad range of disciplines
- • critical and creative thought, with an aptitude for continued self-directed learning;
Last updated: 3 November 2022
Eligibility and requirements
Prerequisites
None
Corequisites
None
Non-allowed subjects
None
Recommended background knowledge
A general awareness of biotechnology development and/or manufacturing is recommended.
Inherent requirements (core participation requirements)
The University of Melbourne is committed to providing students with reasonable adjustments to assessment and participation under the Disability Standards for Education (2005), and the Assessment and Results Policy (MPF1326). Students are expected to meet the core participation requirements for their course. These can be viewed under Entry and Participation Requirements for the course outlines in the Handbook.
Further details on how to seek academic adjustments can be found on the Student Equity and Disability Support website: http://services.unimelb.edu.au/student-equity/home
Last updated: 3 November 2022
Assessment
Due to the impact of COVID-19, assessment may differ from that published in the Handbook. Students are reminded to check the subject assessment requirements published in the subject outline on the LMS
Description | Timing | Percentage |
---|---|---|
Brief for the development of a prototype based on customer needs including market assessment process using quality systems
| From Week 1 to Week 3 | 30% |
Brief for commercialisation of product including scale up, testing, commercial manufacture. State how the proposed approach will meet the quality systems standards and how six sigma and lean product development principles will be managed
| From Week 4 to Week 8 | 50% |
Multiple choice test
| Week 2 | 5% |
Multiple choice test
| Week 4 | 5% |
Multiple choice test
| Week 6 | 5% |
Multiple choice test
| Week 8 | 5% |
Last updated: 3 November 2022
Dates & times
Not available in 2020
Last updated: 3 November 2022
Further information
- Texts
Prescribed texts
There are no specifically prescribed or recommended texts for this subject.
- Available to Study Abroad and/or Study Exchange Students
This subject is available to students studying at the University from eligible overseas institutions on exchange and study abroad. Students are required to satisfy any listed requirements, such as pre- and co-requisites, for enrolment in the subject.
Last updated: 3 November 2022