Handbook home
Managing IT Outsourcing (ISYS90055)
Graduate courseworkPoints: 12.5On Campus (Parkville)
For information about the University’s phased return to campus and in-person activity in Winter and Semester 2, please refer to the on-campus subjects page.
About this subject
- Overview
- Eligibility and requirements
- Assessment
- Dates and times
- Further information
- Timetable(opens in new window)
Contact information
Summer Term
Please refer to the LMS for up-to-date subject information, including assessment and participation requirements, for subjects being offered in 2020.
Overview
Availability(Quotas apply) | Summer Term |
---|---|
Fees | Look up fees |
AIMS
Outsourcing has become a routine part of management, yet it remains far from easy. In general, the concept of using external organisations (whether domestic or offshore) is considered an efficient and logical way to get things done, and is indeed widely accepted in many sectors of the economy. However, the learning curve is significant, it involves considerable hard work by both parties on a daily basis, and the results are highly dependent on the capabilities of the organisations involved. This subject focuses on the crucial activities that make a difference between success and disappointment.
Students who have a weighted average mark of at least 75% in the Master of Information Systems have the option to complete the on-line Advanced Elective ISYS90092 Outsourcing and Contracting instead of ISYS90055 Managing IT Outsourcing.
INDICATIVE CONTENT
This subject provides an overview of both the theory and practice of managing outsourcing throughout the lifecycle.
Topics discussed are:
- Architect Phase: Deciding what and how to outsource. Designing a deal, developing a Contract Scorecard, Service Level Agreements and Key
- Performance Indicators, pricing, and the contract
- Engage Phase: Competitive bidding, choosing supplier/s, negotiation, due diligence
- Operate Phase: Mobilisation, governance and contract management, relationship management
- Refresh Phase: Disengagement (exit), next generation planning.
SUBJECT QUOTA
This subject has an enrolment quota of 60 students and therefore places are limited. The quota will be managed based on student performance using their WAM with preference given to Master of Information Systems students for the first 40 places. The remaining places will be made available to students in other Masters Degrees as well as Information Systems, again based on student performance using their WAM.
IMPORTANT DATES:
11th December 2019 - Students wishing to enrol need to email Cathy Izzard, Academic Support Coordinator at c.izzard@unimelb.edu.au by this date. Late requests will be added to the waiting list, but will not be considered in the initial student selection.
16th December 2019 - Students selected for the subject will be informed by Email by this date. Students who missed out on selection for the subject will also be notified at this stage.
2nd January 2020 - Students who were not successful in the 1st round, plus those who requested enrolment late will be considered for any remaining places and will be emailed if they are successful.
Intended learning outcomes
On completion of this subject the student is expected to:
- Describe a range of managerial issues regarding outsourcing
- Explain the lifecycle and corresponding ebbs and flows of bargaining power
- Understand the practical difficulties and realistic success strategies for outsourcing
- Justify decisions in what and how to outsource
- Recognise personal negotiation styles and how that influences approaches to outsourcing as well as results
- Empathise with challenges facing both purchasers and providers and form pragmatic solutions
- Independently research and argue disparate beliefs/theories of outsourcing
Generic skills
On completion of this subject, students should have developed the following generic skills:
- Logic, practical long-term thinking
- Results-orientated and economic-effect cognition
- As well as writing and presentation
Last updated: 3 November 2022