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Business Process Management (ISYS90081)
Graduate courseworkPoints: 12.5Dual-Delivery (Parkville) and Online
Please refer to the return to campus page for more information on these delivery modes and students who can enrol in each mode based on their location.
About this subject
- Overview
- Eligibility and requirements
- Assessment
- Dates and times
- Further information
- Timetable(opens in new window)
Contact information
Semester 1
Adriano Augusto
Semester 2
Adriano Augusto
Overview
| Availability | Semester 1 - Online Semester 2 - Dual-Delivery |
|---|---|
| Fees | Look up fees |
AIMS
Business Process Management (BPM) is a well-established discipline for improving organisational performance. By using a ‘process lens’, BPM enables organisations to systematically oversee how work is performed, in order to ensure consistent outcomes and take advantage of improvement opportunities.
This subject provides an in-depth introduction to BPM by covering the typical phases of a BPM project, from process identification to process monitoring, addressing along the way the discovery, analysis, redesign and implementation of business processes. The subject supports course-level objectives of developing analytical skills to understand the complexity of real-world organisations. It contributes to the development of independent critical inquiry, analysis and reflection.
INDICATIVE CONTENT
Topics include methods, techniques and tools for process identification and discovery, for process analysis and redesign, and for process implementation and monitoring. Students will learn how to identify business processes within an organisation, how to organise them in a business process architecture and prioritise the management of these processes. Students will also be exposed to a broad range of techniques to discover business processes in the form of process models (using the BPMN standard), to analyse process issues on the basis of these models, and to assess the qualitative and quantitative impact of these issues on organisation performance. Students will further learn how to evaluate and implement different process redesign options aimed at lifting the identified issues, and how to monitor the adherence of the redesigned processes to set performance targets. The subject also exposes students to recent developments in the area of process mining.
This course is accredited by the ABPMP (the International Association of BPM Professionals) as it fulfils the requirements for their CBPA (Certified Business Process Associate) certification level. Passing this subject will give you an opportunity to obtain the CBPA certificate.
Intended learning outcomes
- Understand key concepts of business processes, and the importance of systematically managing such processes to improve organisational performance
- Identify, organise and document business processes at different levels of detail using contemporary process modelling techniques
- Apply qualitative and quantitative techniques to analyse process performance and to assess the impact of process changes
- Understand how IT can be used to deliver value by automating business processes, and how transactional data can be exploited to build insightful process analytics
- Apply the knowledge and skills acquired holistically on a real-life business problem
Generic skills
- Ability to undertake problem identification, formulation and solution
- Capacity for independent critical thought, rational inquiry and self-directed learning
- Ability to analyse complex business problems using abstraction and conceptualisation skills
- Team-work skills
- Professional writing skills
Last updated: 12 November 2022
Eligibility and requirements
Prerequisites
None
Corequisites
None
Non-allowed subjects
None
Inherent requirements (core participation requirements)
The University of Melbourne is committed to providing students with reasonable adjustments to assessment and participation under the Disability Standards for Education (2005), and the Assessment and Results Policy (MPF1326). Students are expected to meet the core participation requirements for their course. These can be viewed under Entry and Participation Requirements for the course outlines in the Handbook.
Further details on how to seek academic adjustments can be found on the Student Equity and Disability Support website: http://services.unimelb.edu.au/student-equity/home
Last updated: 12 November 2022
Assessment
| Description | Timing | Percentage |
|---|---|---|
One group based report, with 2 to 3 group members, of approximately 2500 words. Intended Learning Outcomes (ILO's) 1, 2 and 3 are addressed in the group report.
| Week 7 | 20% |
One group based report with 2 to 3 group members of approximately 3500 words. ILO's 1, 4 and 5 are addressed in the group report.
| Week 12 | 30% |
One written open-book examination. ILO's 1 to 5 are addressed in the examination.
| End of semester | 50% |
Last updated: 12 November 2022
Dates & times
- Semester 1 - Online
Principal coordinator Adriano Augusto Mode of delivery Online Contact hours 36 hours, comprising of one 2 hour seminar per week and one 1 hour tutorial per week Total time commitment 200 hours Teaching period 1 March 2021 to 30 May 2021 Last self-enrol date 12 March 2021 Census date 31 March 2021 Last date to withdraw without fail 7 May 2021 Assessment period ends 25 June 2021 Semester 1 contact information
Adriano Augusto
- Semester 2 - Dual-Delivery
Principal coordinator Adriano Augusto Mode of delivery Dual-Delivery (Parkville) Contact hours 36 hours, comprising of one 2 hour seminar per week and one 1 hour tutorial per week Total time commitment 200 hours Teaching period 26 July 2021 to 24 October 2021 Last self-enrol date 6 August 2021 Census date 31 August 2021 Last date to withdraw without fail 24 September 2021 Assessment period ends 19 November 2021 Semester 2 contact information
Adriano Augusto
Time commitment details
200 hours
Additional delivery details
This course is accredited by the ABPMP (the International Association of BPM Professionals) as it fulfils the requirements for their CBPA (Certified Business Process Associate) certification level. Passing this subject will give you an opportunity to obtain the CBPA certificate for a small admin fee.
Last updated: 12 November 2022
Further information
- Texts
Prescribed texts
(M. Dumas, M. La Rosa, J. Mendling and H.A. Reijers. Fundamentals of Business Process Management, 2nd edition, Springer, 2018).
- Subject notes
LEARNING AND TEACHING METHODS
The subject is delivered in 2-hour lectures plus 1-hour tutorials per week. Outside class, students will study the relevant theory and apply the learnings through reading, practising with exercising and conducting group work activities.
CAREERS/INDUSTRY LINKS
This Foundation subject covers essential knowledge and skills for careers as business (process) analyst, process owner and process architect, as well as solution architect and IT consultant, particularly in the context of enterprise-wide systems. Many of the examples and exercises used in the lectures and tutorials are drawn from real life.
- Available through the Community Access Program
About the Community Access Program (CAP)
This subject is available through the Community Access Program (also called Single Subject Studies) which allows you to enrol in single subjects offered by the University of Melbourne, without the commitment required to complete a whole degree.
Entry requirements including prerequisites may apply. Please refer to the CAP applications page for further information.
Additional information for this subject
Subject coordinator approval required.
- Available to Study Abroad and/or Study Exchange Students
This subject is available to students studying at the University from eligible overseas institutions on exchange and study abroad. Students are required to satisfy any listed requirements, such as pre- and co-requisites, for enrolment in the subject.
Last updated: 12 November 2022