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Quality and Customer Driven Innovation (BUSA90528)
Graduate courseworkPoints: 12.5Not available in 2024
Overview
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Biotechnology enterprises are reliant on meeting strict quality guidelines governed by regulatory frameworks and in some cases legislation. All their products in addition to meeting stringent quality standards also need to meet customer needs to maintain the enterprises’ competitiveness. This subject will demonstrate how these two drivers can be integrated into an approach where quality products are produced meeting customer needs. The subject will cover a range of topics including design of products, customer driven innovation principles, prototyping from a customer perspective, relationship of prototype to commercial product, meeting regulatory and quality drivers in development and manufacturing. Six Sigma and lean product development and manufacturing will be considered in the context of customer driven innovation. The relevance of good manufacturing practices and validation to ensure manufacture of a consistent product meeting customer needs will also be covered. The options for the assessment-based learning include three different specialist areas of biotechnology – therapeutics, medical devices and food & agriculture. Students will receive expert support in these areas to engage in active learning in completing the assessment tasks.
Intended learning outcomes
On completion of this subject, students should be able to:
- Manage process of design of products to assess customer needs from ideation to prototyping;
- Manage the process of product design to meet customer needs, from prototyping to commercialisaton of products;
- Manage the interactions between market, technology and regulation in customer driven innovation;
- Demonstrate an understanding of quality systems, six sigma and lean product development in customer driven innovation.
Generic skills
Graduates on successful completion of this subject will demonstrate:
- the ability to demonstrate advanced independent critical enquiry;
- a strong sense of intellectual integrity and the ethics of scholarship;
- in-depth knowledge of their specialist discipline(s);
- a high level of achievement in writing, project activities, problem-solving and communication;
- the ability to critically examine issues, synthesise and evaluate knowledge across a broad range of disciplines;
- critical and creative thought, with an aptitude for continued self-directed learning.
Last updated: 31 January 2024