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Customer Experience Leadership (MKTG90050) // Assessment
About this subject
- Overview
- Eligibility and requirements
- Assessment
- Dates and times
- Further information
- Timetable (login required)(opens in new window)
Contact information
Term 1
Email: continuing-education@unimelb.edu.au
Phone: + 61 3 8344 0149
Contact hours: https://unimelb.edu.au/professional-development/contact-us
Dr Cuc Nguyen cuc.n@unimelb.edu.au
Assessment
| Description | Timing | Percentage |
|---|---|---|
Online quizzes
| From Week 1 to Week 8 | 20% |
Customer journey map
| Week 6 | 40% |
Customer experience report
| End of semester | 40% |
Last updated: 9 April 2024