Managing ICT Infrastructure (ISYS90048)

Aims

This subject provides students with an understanding of the current issues in the management of Information and Communication Technology (ICT) infrastructure and ICT service provision. Topics covered include the commoditisation of ICT, standardisation, need for interoperability, development of service-oriented architectures, adoption of enterprise-wide architectures and networked services (cloud computing). The alignment of ICT infrastructure management and ICT service provision with organisational business and strategic goals is a key theme of the subject. Students are expected to become familiar with current ICT governance frameworks and their implications for effective ICT infrastructure management.

Indicative Content

Topics covered in the subject include: current trends in IT infrastructure usage and administration, commoditisation and convergence of information technologies, impact of mobile IT and cloud computing, role of standards, need for interoperability – semantic, technological and organisational, interoperability frameworks, IT acquisition, service orientation, ICT governance frameworks, ICT management domains, development of IT enterprise architectures, and career paths for IT infrastructure managers.