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Topics include the role of operations; the link between strategy and operations; productivity; decisions in the operations area; planning and control of inventory, projects and the transformation process including Total Quality management, Just-in-Time, kanban and 'lean production' systems. Students will understand the principles and practice of factors which influence the capacity to compete effectively in manufacturing and service operations
Intended learning outcomes
Students who successfully complete this subject should:
- The overall framework of operations management as part of organisational strategy.
- How to plan capacity and facility usage.
- The managerial issues involved in introducing new projects.
- The different concepts of flexibility in service and manufacturing enterprises.
- How to generate different manufacturing strategies.
- The relationships between the manufacturing strategy of the enterprise and the competitive strategy for the business as a whole.
- The role of quality in the operations process.
- The implications for management of the differences between the various methods of organising manufacturing eg batch production, jobbing, continuous production and large project manufacturing.
- The functions within operations management in service and manufacturing industries, eg supplier management, inventory control, design, production planning, workflow management and customer service.
On successful completion of this subject students should have enhanced their skills in:
- Ethical behaviour in leadership and organisations
- Analysis and problem solving
- Capacity for intellectual curiosity, creativity and independent thought
- Communication of key ideas and theories within the discipline areas
- Capacity for effective teamwork and collaboration
- Information retrieval and application in relation to practical problems.
Last updated: 3 November 2022