Operations and General Management (MGMT90118)

Graduate courseworkPoints: 12.5On Campus (Parkville)

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Overview

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July
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This subject covers the key concepts of the field of operations management, and its role and contribution to supply chain management and general management. Topics include operations strategy, operations focus, order-winners/ qualifiers, operations based competitiveness, and the relationship between operational capabilities, market requirements and overall business strategy. It also includes key topics in capacity management, technology strategy, facilities location and design, process choice and quality management factors. Opportunities for redesigning and improving supply chains will be highlighted. Benefits of continuous improvement are covered, based on world’s best practices and companies. The role of leadership in ensuring workforce alignment and motivation is developed and illustrated. Key principles of business excellence are outlined and applied to supply chain and general management.

Intended learning outcomes

At the completion of the subject, students should have:
- The ability to understand the key characteristics of effective operations
- Knowledge of the tradeoffs within operations
- The ability to identify, measure and reduce operational waste
- Knowledge of the relationship between key operational , marketing and business strategy parameters
- The ability to analyse operations and understand the relationships between practices and operational performance variables

Generic skills

On successful completion of this subject students should have enhanced their skills in:
• Ethical behaviour in leadership and organisations
• Analysis and problem solving in relation to Supply Chain Management
• Capacity for intellectual curiosity, creativity and independent thought
• Communication of key ideas and theories within the discipline areas
• Capacity for effective teamwork and collaboration
• Information retrieval and application in relation to practical problems

Last updated: 9 April 2024