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Service Management and Innovation (ISYS90087) // Assessment
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About this subject
Contact information
Semester 1
Dr. Christoph Breidbach
email: cbreidbach@unimelb.edu.au
Assessment
Additional details
- Competitive quantitative score obtained via online service simulation – group project (4-5 members). Requires approximately 30hrs of work throughout the semester. Due at the end of semester. Addresses Intended Learning Outcomes (ILOs) 2, 3, 4 (20%)
- Critical written reflection about rationale behind decisions made in online service simulation after each decision period (400 words). Group project (4-5 members). Requires approximately 10hrs of work throughout the semester assessed throughout the semester. Addresses ILOs 2,3, 4 (5%)
- Class quizzes (#4) based on readings. Individual assessment. Requires approximately 10hrs of work, including preparation. Assessed throughout the seemster. Addresses ILOs 1, 2, 3, 4 (5%)
- Service innovation project presentation. Group project (4-5 members). Requires approximately 30hrs of work, including class time, due end of semester. Addresses ILOs 2, 3, 4 (20%)
- One 2-hour examination - individual assessment, requires approximately 80hrs of work, including preparation. Assessed during the examination period. Addresses ILO 1-5 (50%)
Hurdle Requirement: To pass the subject, students must obtain:
- at least 50% of the marks available for the examination
Last updated: 3 November 2022