Handbook home
Specialist Certificate in Service Navigation (SC-SERVNAV)
Specialist CertificateYear: 2025 Delivered: Online
This course is discontinued and no longer available for admissions
About this course
Contact
Email: continuing-education@unimelb.edu.au
Phone: + 61 3 8344 0149
Contact hours: https://unimelb.edu.au/professional-development/contact-us
Coordinator
Paulene Mackell
Overview
| Award title | Specialist Certificate in Service Navigation |
|---|---|
| Year & campus | 2025 |
| CRICOS code | This course is not available to international students who require a student visa (subclass 500) to study in Australia. |
| Fees information | Subject EFTSL, level, discipline and census date |
| Study level & type | Graduate Coursework |
| AQF level | Non-AQF |
| Credit points | 25 credit points |
| Duration | 6 months part-time |
The Specialist Certificate in Service Navigation is designed for graduate advanced practitioners in the health and human service fields.
The certificate includes a compulsory subject Service Navigation Theory coupled with a field of practice elective which will align with the student's interest. Service Navigation is a new paradigm influencing and changing the way services are delivered to consumers of health and welfare services.
Subjects are taught by leading academics in the fields of evidence-based research, health, mental health, child and family welfare, ageing, social policy, program evaluation and leadership. Students from around the globe will be provided with opportunities to work together to address the increasing challenges and opportunities in the health and human services fields.
The course requires completion of a total of 25 credit points of study. The course is provided entirely on-line providing flexibility to design study times around other commitments and study preferences.
This course is designed for health and human service workers at different stages in their careers, including recent graduates, established practitioners and those seeking to move in new directions.
Last updated: 19 November 2025