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Consumers are at the forefront of changes to markets and products driven by advances in artificial intelligence (AI) and related data driven processes digital, such as machine learning, neural networks, natural language processing, and computer vision. Almost every aspect of modern society technology is changing markets and the way in which consumers interact with them. This subject investigates the challenges raised by this transformation for laws that aim to protect consumers and for the ethical and policy values that underpin these regimes. It will do this through a series of case studies critically examining different features of the consumer-market exchange in a digital age and the responses by governments to date. Through the lens of these case studies, students will:
- critically consider the adequacy of traditional policy and law in responding to the challenges raised by AI in the consumer market;
- explore what additional types of interventions and strategies might be used in responding to the distinctive characteristics of AI in consumer markets; and
- investigate and evaluate the responses of different jurisdictions, including, as relevant, Australia, India, China, ASEAN, European Union, Canada and the United States in addressing effective consumer protection in a digital age.
Intended learning outcomes
On successful completion of this subject, students will:
- have an advanced and integrated understanding of the challenges raised by digital technologies for consumer protection;
- be able to critically examine and analyse the application of existing consumer protection law and policy in responding to digital technologies in the consumer market;
- have advanced skills in identifying, comparing and critically analysing strategies in a range of jurisdictions for responding to the changing nature of the consumer market prompted by new digital technologies;
- have an advanced understating of both law and policy, along with the characteristics of new technological advances, that allows the sophisticated response to the complex questions raised by these developments for consumer protection.
- have the advanced and integrated skills to be an informed and engaged participant in important debates about the role of consumer protection in the digital consumer market; and
- have an advanced capacity to use the knowledge and skills students have gained in the subject in a way that demonstrates effective autonomy, judgment, adaptability and responsibility as an expert learner and practitioner in the field of global consumer law.
Last updated: 28 September 2023