External Quality Assurance (MGMT90117)

Intended learning outcomes

On completion of this subject, students should be able to:

• Analyse implications of the legal basis of the institution and how its mission is defined;
• Critique, synthesise and apply common models of quality assurance (QA) in tertiary education institutions, including major modalities and approaches to quality internal and external QA; key definitions and vocabulary of external QA; and the practical effects of variations in external QA standards, criteria, and procedures;
• Locate stakeholder groups affected by critical decisions by government and external quality assurance (EQA) agencies regarding agency autonomy, focus-level-scope, policies relating to quality control, self-management or improvement, policy dimension of standards and criteria; and, emerging challenges for EQA agencies;
• Plan and evaluate a consultation process to win support for a new policy or strategy; and
• Critically review and assess effectiveness of performance information systems and committees.

Generic skills

On successful completion of this subject participants should be able to distinguish between different approaches to external quality assurance and critically examine how well a given model fits a specific national context.