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Business of Telecommunications (ELEN90068)
Graduate courseworkPoints: 12.5Not available in 2020
For information about the University’s phased return to campus and in-person activity in Winter and Semester 2, please refer to the on-campus subjects page.
Please refer to the LMS for up-to-date subject information, including assessment and participation requirements, for subjects being offered in 2020.
Overview
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AIMS
This subject provides an introduction to the business side of telecommunications, breaking down the business into market segments - retail, enterprise, wholesale - to understand what drives each of the business areas and how government regulations impact their business.
INDICATIVE CONTENT
To understand how a Telecommunications Company delivers service to their customer, the following topics will be included:
- Telecoms marketplace (retail, enterprise, wholesale, network);
- Telecoms market views (Australia, SEA, Europe, Americas);
- Overview of BSS and OSS systems;
- Telco processes – as defined by eTOM;
- Products – definition / creation;
- Services – definition / creation / existing standards;
- Systems Integration;
- Terminology;
- Contracts and SLA management.
Intended learning outcomes
INTENDED LEARNING OUTCOMES (ILOs)
On completion of this subject, the students should have developed a broad knowledge of the business of a Service Provider with a solid understanding of:
- Telco product structure / theory / concepts
- Practical knowledge of real life products
- Practical knowledge of various network technologies (IP, Ethernet, MPLS, SDH, FTTP, etc.)
- Network management / service assurance
- Telco data model (SID etc.)
- Telecoms Business Processes – Lead-to-Cash, Order-to-Activation, Plan & Build, etc.
- Process analysis/design as a generic skill
- BSS/OSS architecture - practical understanding
- SLA management
- Network abstraction / metadata modelling
- Career options
- Knowledge of specific BSS/OSS COTS products
- Trends (i.e. FTTN/FTTH) and topical issues (i.e. Social Media)
As part of this subject, case studies will help the students reinforce their learning with real life scenarios. Examples of these will be:
- Implementing a new network technology and associated products – e.g. Fictitious telco decides to sell cloud computing;
- Optimising and managing – case study in service assurance;
- Transformations – Telstra transformation experience or other similar study.
- Regulatory change and market structure – what will the introduction of the National Broadband Network be to the telco industry;
Generic skills
On completion of this subject, the students should have developed:
- Problem solving and analytical skills;
- Critical and creative thinking, with an aptitude for continued self-directed learning;
- Sense of intellectual curiosity;
- Ability to interpret data and research results;
- Ability to learn in a range of ways, including through information and communication technologies;
- Capacity to confront unfamiliar problems;
- Ability to evaluate and synthesise the research and professional literature;
- Ability to develop models of practical applications and evaluate their performance by rigorous analytical means.
Last updated: 3 November 2022
Eligibility and requirements
Prerequisites
4-year Electrical Engineering degree or equivalent.
Corequisites
None
Non-allowed subjects
None
Inherent requirements (core participation requirements)
The University of Melbourne is committed to providing students with reasonable adjustments to assessment and participation under the Disability Standards for Education (2005), and the Assessment and Results Policy (MPF1326). Students are expected to meet the core participation requirements for their course. These can be viewed under Entry and Participation Requirements for the course outlines in the Handbook.
Further details on how to seek academic adjustments can be found on the Student Equity and Disability Support website: http://services.unimelb.edu.au/student-equity/home
Last updated: 3 November 2022
Assessment
Due to the impact of COVID-19, assessment may differ from that published in the Handbook. Students are reminded to check the subject assessment requirements published in the subject outline on the LMS
Description | Timing | Percentage |
---|---|---|
Formally supervised written examination
| End of semester | 70% |
Homework assignments
| Throughout the teaching period | 30% |
Additional details
Intended Learning Outcomes (ILOs) 1-13 are assessed in the final exam and submitted assignments.
Last updated: 3 November 2022
Dates & times
Not available in 2020
Time commitment details
200 hours
Last updated: 3 November 2022
Further information
- Texts
Prescribed texts
TBA
- Subject notes
LEARNING AND TEACHING METHODS
The subject is delivered through lectures.
INDICATIVE KEY LEARNING RESOURCES
Students are provided with lecture slides and case studies.
CAREERS / INDUSTRY LINKS
This subject is designed and delivered by an industry based expert in the field who brings an industry perspective and industrial experience to the subject.
- Related Handbook entries
This subject contributes to the following:
Type Name Course Master of Telecommunications Engineering - Available through the Community Access Program
About the Community Access Program (CAP)
This subject is available through the Community Access Program (also called Single Subject Studies) which allows you to enrol in single subjects offered by the University of Melbourne, without the commitment required to complete a whole degree.
Entry requirements including prerequisites may apply. Please refer to the CAP applications page for further information.
Additional information for this subject
Subject coordinator approval required
- Available to Study Abroad and/or Study Exchange Students
This subject is available to students studying at the University from eligible overseas institutions on exchange and study abroad. Students are required to satisfy any listed requirements, such as pre- and co-requisites, for enrolment in the subject.
Last updated: 3 November 2022