Managing Conflict at Work (MGMT90172)
Graduate courseworkPoints: 6.25Not available in 2025
About this subject
Overview
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This subject focuses on building knowledge and skills to enable organizations to manage workplace relations conflicts for productive outcomes. It introduces principles of effective negotiation and conflict resolution, and their application to different formal procedures available for resolving conflicts under Australian workplace relations law.
It provides participants with opportunities to apply these principles through simulations and conflict resolution exercises, and the examination of real cases that have been subject to formal dispute resolution processes before an industrial tribunal. The first part of the program lays the foundations for understanding effective dispute resolution by examining the nature of workplace conflict, conflict management styles, and principles for resolving workplace disputes effectively. The second part focuses on the legal framework regulating workplace dispute resolution procedures, and how to manage formal conciliation and mediation processes and how these can be used to create sustainable resolution of workplace conflicts.
Intended learning outcomes
- Understand the range of techniques available for effective resolution of workplace disputes, and how to achieve more sustainable outcomes.
- Develop a working knowledge of formal procedures for workplace dispute resolution procedures
- Experience how formal procedures for dispute resolution work in practice, and how to work within them.
Last updated: 4 March 2025
Eligibility and requirements
Prerequisites
None
Corequisites
None
Non-allowed subjects
None
Inherent requirements (core participation requirements)
The University of Melbourne is committed to providing students with reasonable adjustments to assessment and participation under the Disability Standards for Education (2005), and the Assessment and Results Policy (MPF1326). Students are expected to meet the core participation requirements for their course. These can be viewed under Entry and Participation Requirements for the course outlines in the Handbook.
Further details on how to seek academic adjustments can be found on the Student Equity and Disability Support website: http://services.unimelb.edu.au/student-equity/home
Last updated: 4 March 2025
Assessment
| Description | Timing | Percentage |
|---|---|---|
Assignment on the effectively managing workplace relations dispute resolution procedures in a selected case study
| 100% |
Last updated: 4 March 2025
Dates & times
Not available in 2025
Time commitment details
170 hours per 12.5 credit point subject
Additional delivery details
This subject is a quota subject and places are limited. Students may provisionally enrol via the Student Portal, but places are not guaranteed until selection is completed. You will be notified in writing by the Student Centre if you are selected.
The students will be selected on the first come, first served basis. If any student is approaching the course completion date, s/he will get priority in enrolment.
Last updated: 4 March 2025
Further information
- Texts
- Links to additional information
Last updated: 4 March 2025